What is dwolla

There is also a developer portal and blog. Dwolla offers integration help to new customers. Just keep in mind that integration can take up to 60 days. The company's website advertises three pricing options: Free, Predictable and Custom. The free plan allows you to build your integration in the Dwolla sandbox.

You will have a consistent month-to-month and per-transaction cost. That means you'll need to speak with a sales representative who can make a recommendation based on your customer base, growth projection and sales volume.

Here are the benefits of using Dwolla as a payment solution for your business:. Again, all pricing is quote-based, so this could vary from customer to customer.

Over the long haul, this could lead to quite a bit of savings. Lots of payment processors actually offer ACH payments as an additional part of their service. What makes Dwolla unique is that it allows you to incorporate its ACH payment technology into your platform in such a way that it looks as if it is your own.

For customers, this makes your brand appear more reputable. It also allows you to customize the payment experience in a way that makes sense for your business, which improves the user experience offered by your brand.

Dwolla does not offer credit card transactions at this time although it may in the future. Compared to other payment service providers that offer credit and ACH payments, this is obviously a drawback. Therefore, before signing up for Dwolla, make sure you understand how your customers prefer to pay. You may lose customers if you take away their preferred payment method. Another drawback with ACH payments is that they only work for domestic transactions. This could be a major drawback, especially for e-commerce businesses.

Here is how Dwolla ranks on major review websites:. G2 Crowd: 4. TrustRadius: 8. Capterra: 4 stars out of 5. Business owners who use Dwolla report having a difficult time figuring out how to integrate with the API. They also say customer service can be lacking, and it can take a significant amount of time for them to respond to your inquiries. Once the system is up and running, most reviewers reported being pleased with the service.

They say Dwolla delivers on what it promises its software will do and that it offers affordable pricing to boot. Stripe, the aforementioned white-label payment processor, also offers ACH payments. Of course, you can also process credit card transactions at a rate of 2. Plus, there are lots of additional features with Stripe — the option to build an embeddable checkout page, an invoicing platform and a fraud prevention system — to name a few.

Stripe is also a pay-as-you-go payment processor, meaning you can cancel your service at any time for no additional fee. Wire transfers and pushing payments directly to debit are also available at the higher tiers. The Launch plan is where the full feature set of Dwolla starts to kick in, granting you ability to process ACH payments more quickly, send payments directly to debit cards, send and receive wire payments, and utilize the RTP Real-Time Payment Network, a high-speed bank-to-bank alternative to ACH.

At this price point, your ACH transactions are now included in your monthly fee and dedicated customer support is included. The Scale plan requires an annual commitment.

If you sign up for the Scale or Enterprise plans, however, things are different. Agreements are typically for an initial term of twelve or 24 months. Customer service options with Dwolla range from barely adequate to top-notch, depending on which pricing plan you sign up for. Dwolla, however, makes it official. User feedback on Dwolla from across the internet is mixed but generally positive. The company also provides some testimonials and case studies on its website that provide good examples of how users have leveraged the Dwolla platform to their benefit.

The company has had four complaints over the past three years, two of which were filed within the last twelve months. This is a notable drop in complaint volume from our previous review update when the company had nine BBB complaints.

There are also four reviews posted, all of them awarding either one or two stars out of five. The majority of these complaints and reviews were filed by customers, rather than merchants, who were asked to use Dwolla and ran into problems.

As is so often the case in the payments processing industry, just about the only positive feedback on Dwolla comes from the company itself. For now, Dwolla earns an overall score of 4 out of 5 stars. Visit Site. After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers.

Get started today and see Dwolla for yourself. Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. Your email address will not be published. Organization Name.

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