What is the difference between docusign and digital ink

Or, a client is traveling and asks me to upload a contract on a certain day when I might be traveling. Sometimes I work from my house in Hawaii. I asked DocuSign if we could have this feature and their programmers shot me down flat. A girl can hope for someday. Just ask Tom Gonser. Email Address. Published April 11, By Elizabeth Weintraub. Share this: More.

Share this: Twitter Facebook. Subscribe to Elizabeth Weintraub's Blog via email. Property Photo. Share via. Facebook Messenger. Copy Link. A signor must answer a series of questions that rely on public records or credit history information about the user. DocuSign continues to rely on encryption technology that they back up by regular third-party audits. Ziplogix has a dedicated YouTube channel containing instructional videos on using the platform.

There is also a support section of the website with FAQS and resources for troubleshooting common issues with Ziplogix products. There is a community full of users willing to share what they know related to the DocuSign platform. Real estate companies can have their agents and brokers undergo training through DocuSign to gain a better understanding of the platform. Clients can also submit support requests using the available online form. They can use chat support available on the DocuSign website.

Docusign support can also be contacted by phone. Real Estate PLUS customers have access to an account manager who coordinates the handling of any issues with the software.

Ziplogix does not offer standard pricing tiers for its Digital Ink product. A user has the option of purchasing individual credits for various services or purchasing an annual subscription. The downside to this is that there is no consistent pricing listed by the company. You must sign up for services in order to view the latest prices. Again, you must be signed up to see how much it costs. That can be a drawback for those who want to know what they are getting into before signing up for the platform.

DocuSign provides two static pricing tiers of its real estate solution. They provide a discount to those users who opt to pay annually versus month-to-month. DocuSign for Realtors includes everything included at the agent tier.

It includes the following features:. That may be due to the relativeness newness of the product. The company also does not make any case studies or customer testimonials available on its website.

The biggest selling point for users was the ease of using the platform to complete real estate transactions. Most were happy with the ability to go back and retrieve vital documents as needed. Some users had trouble with getting government entities to accept DocuSign signatures due to their rigorous standards.

Some also had a problem with the quality of service received when they reached out directly to customer support. The sheer lack of recent information about the company makes it hard to recommend them as a viable business solution.

There is no way to confirm that the features that customers enjoyed two years ago still function the same, especially with the rapid pace of software development.

Overall DocuSign is better hands down. But free speaks to me so I started using digital ink. Not to mention I just feel like there is no reason why we should be paying for so many services outside our membership, but that's a different post or rant.

After today I may be going back to DocuSign. Had an issue with zipform email bouncing and their support weren't able to help. Asked me to coach my client through troubleshooting with their email provider. Seems like making sure emails get to their destination is their job. Report Abuse. Joe Miles about 4 years ago. At present, I am using Digital Ink. I strongly suggest keeping a very tight rein on your costs. To this end, you have already paid for Digital Ink and you will incur no additional charges by using it.

Simply a suggestion. Jodi Sherretts about 4 years ago. I use Authetisign in Transaction Desk. Both are included in our dues. Check it out, it's a great program.

Ryan Kohn about 4 years ago. Good morning Christopher, I cant speak to either of these, I have used docusign and it was ok as a trial but Free is King. Its pretty convenient, not only as digital signatures but as a place to keep up with all of your documents for a transaction as well as some accounting roles.

Send the same document for signatures to multiple clients and the can sign at the same time. Every form needed has so far been there for me and over all has been a great tool.

Karen Sherrill about 4 years ago. I have solely used Docusign for most of my career and have been pleased and never had an issue.